The Planet Fitness cancellation policy
Planet Fitness's policy: cancel by a letter mailed to your home club, in person at your home club, or in the online member portal, at least 7 days before your next billing date. The $49 annual fee needs its own 7 days' notice, and a $58 buyout applies only if you end a minimum-term membership early.
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The policy in Planet Fitness's own words
“To end your membership, we offer multiple convenient ways for you to manage your account. You can send written notification via mail to your home club requesting to end your membership, visit your home club in person, or log into your account online through the member portal on the website. Some policies and procedures may vary by location based on state and local guidelines. If you have additional questions, please contact your home club.”
“Please note, to stop the billing of your monthly membership on your next billing date, cancel your membership at least 7 days before your next billing date. To stop the billing of the annual fee, you must cancel your membership at least 7 days prior to the annual fee date. Lastly, if your membership has a minimum term and is ended prior to the end of contract term, a $58 buyout fee is required. You can find your billing dates by logging into your member portal at planetfitness.com or on your membership agreement.”
From the customer service FAQ “How do I manage my membership?” on planetfitness.com/about-planet-fitness/customer-service, read on November 8, 2026.
The policy in 7 points
| Point | The rule |
|---|---|
| Ways to cancel | A letter mailed to your home club, a visit to your home club, or the member portal on planetfitness.com. |
| Monthly dues | Cancel at least 7 days before your next billing date to stop that charge. |
| Annual fee | Cancel at least 7 days before the annual fee date to stop the $49 fee. |
| Buyout | $58, only if your membership has a minimum term and ends before the term is over. |
| No Commitment | Cancel at any time without paying a fee. |
| Your dates | In the member portal or on your membership agreement; the PF App shows them under My Billing Info & Balance. |
| Local variation | Some policies and procedures may vary by location; clubs are independently owned and operated. |
What the policy does not say
- Refunds: no refund rule for dues or the annual fee.
- Confirmation: no promise of written confirmation.
- Phone, app and email: none is listed as a way to cancel. See phone, app and email.
- Counting the 7 days: whether they run from the day you post a letter or the day the club receives it. Mail early.
- A form: Planet Fitness publishes none. Use our fill-in cancellation letter.
What it costs: the Planet Fitness cancellation fee. Where people get stuck: is it hard to cancel Planet Fitness.
Questions people ask
Does Planet Fitness refund after you cancel?
Planet Fitness states no refund rule for monthly dues or the annual fee on its customer service and membership pages. The way to avoid a charge is to cancel at least 7 days before it bills.
Can a club have a different policy?
Planet Fitness clubs are independently owned and operated, and Planet Fitness says some policies and procedures may vary by location based on state and local guidelines. Your membership agreement, in the member portal, has your club's terms.
Is there an official cancellation form?
No. Planet Fitness publishes no form or template; written notice is a letter mailed to your home club. Our fill-in cancellation letter writes one for you.
Follow the policy without the visit: we mail your letter
Tell us who you are, pick your home club, and you are done. We mail yours by certified mail and send you the proof of delivery.
- Addressed to your home club, from 2,732 Planet Fitness clubs on file
- No club visit, no printer, no stamps
- Money-back guarantee within 10 business days
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Mail my cancellation letterGet signed proof of delivery +$13.99 at checkout
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